BLIS-225: Communication Skills

BLIS-225: Communication Skills (IGNOU BLIS Course)

BLIS-225, "Communication Skills," is a crucial course in the Bachelor of Library and Information Science (BLIS) program at IGNOU. This course focuses on developing effective communication skills essential for library professionals, enabling them to interact efficiently with users, colleagues, and stakeholders.

Course Objectives:

• To enhance verbal and written communication skills in a professional setting.

• To develop the ability to handle reference queries and provide user assistance.

• To improve listening, presentation, and interpersonal skills.

• To understand the role of communication in library and information services.

Key Topics Covered:

1. Basics of Communication – Principles, types, and barriers in communication.

2. Library & Information Communication – Techniques for effective reference and information services.

3. Oral & Written Communication – Report writing, emails, presentations, and public speaking.

4. Interpersonal Skills – Listening, teamwork, negotiation, and customer service.

5. Technology & Communication – Digital communication tools, social media, and virtual reference services.

This course is essential for students who wish to build strong communication abilities, ensuring effective interaction and service delivery in library and information science professions.